QCC’s Business Support Services Evaluation
Luminary Evaluation conducted a comprehensive evaluation of QCC’s Business Support Services program. This report documents improvements among participating child care providers in enrollment, fee collection, and monthly revenue, while highlighting the role of personalized business coaching, access to automation tools, and targeted training. Findings also underscore the importance of QCC’s Provider Resource Hub and Business Exchange platform in fostering sustainability and peer learning across the child care sector. The report offers both rigorous evidence of impact and concrete recommendations for strengthening provider supports.